Pro Maintenance/Support + 500 Product Updates a month
• 500 Product Updates per Month (To add or remove products is counted as 1 update)
• Daily Backups of Website + Restore Capability
• Security Monitoring
• Theme and App updates to ensure store is secure & functional
• Checkout Testing – Monthly
• Access to Training Shopify Videos
• Tech Support for Website via Phone/Email/Zoom etc
• Tech Support Liaison for EPOS Now
• Content Changes (Example: changing text/images on FAQ or Homepage)
• Design Changes (Example: changing the homepage design, customising colours, adding new pages)
• Amend existing product prices on the online store when you have sales/discounts
• Technical Fixes to the website in case of any issues
• Add new features to the website to improve it more
(Example:Returns centre, bulk shipping, shipping calculator, upsells, followup emails, CRM (Klayvio), wishlists, heat map)
Minimum 5 months contract, then cancel anytime providing 30 days notice